Frequently Asked Questions
Check out our list of the most common self storage questions we get asked here!
Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.
Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.
Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.
Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.
We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.
Self Storage FAQs
The friendly staff at LockTight Self Storage has put together a list of answers to our most Frequently Asked Questions (FAQs).
For pricing information, check out our rates page.
For help selecting the best unit for your needs, check out our handy size guide.
We also provide helpful tips for packing and organizing your unit. We’re proud to serve the communities of River Falls, WI.
If you can’t find an answer to your question, contact our storage professionals.
Check Out What Our Customers Are Saying
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Derrick Caulkins on 03/04/2026
The owner of this storage facility truly cares about his customers, especially veterans. He went out of his way to help me get into a unit that fits my needs and even helped fix a couple of mistakes I made during the leasing process. The unit was also offered at a reasonable price. It’s rare to find that level of customer service these days. I’m completely satisfied and highly recommend this place. Thanks Steven!“
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Brian McGough on 11/15/2025
Clean, seems secure enough, the price is fair and renting a unit through the website it easy. They did not send me the code for the lock on my unit until about a 10 days after I tried to access the unit and left several voicemails over about 7 days. So the communication is not strong with the people managing this facility. Everything else is what you would expect though“
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Tammy Smith on 04/20/2025
Love the 24-hour, easy access! Super clean too!